Delta was upset that the Atlanta institution, the Fox Theatre, which the airline has sponsored for over 20 years, hosted a gala by Qatar Airways that celebrated the launch of Qatar's Doha-Atlanta route. Delta took affront at this and decided to cancel its sponsorship of the theater, effective next year. I find this utterly childish and petty.
Read MoreThe Economist considers whether Boeing should develop a new aircraft to fill the gap left by the discontinued 757. The magazine ultimately concludes that the delays and cost overruns of the 787 Dreamliner program make a new aircraft a risky proposition.
Read MoreTurkish Airlines has launched daily service (until October 30) between Istanbul and Atlanta utilizing a Boeing 777-300ER aircraft. The airline becomes the eighth foreign carrier to serve Atlanta's Hartsfield-Jackson International Airport.
Read MoreThe SEAT Act would require the FAA to establish a minimum size for airline seats. However, there is little justification for such a regulation and is the flying public willing to accept the higher airfares and fees that will result if the bill passes?
Read MoreAmerican Airlines will partner with Uber to improve transportation to and from the airport. The partnership will include enhanced American Airlines app functionality, targeted discounts and bonus AAdvantage miles.
Read MoreDelta CEO Richard Anderson will retire effective May 2. He will be succeeded by current president Ed Bastian. His departure marks the end of a successful tenure that saw Delta become a very financially and operationally efficient airline.
Read More
American Airlines is partnering with Cole Haan to upgrade amenity kits in international first and business classes as well as domestic transcontinental first class.
Read More
Last week, actress Andie MacDowell questioned the customer service of American Airlines after being bumped from first class. Predictably, some corners of the Twitterverse took exception to a celebrity expecting to receive what she paid for.
Read MoreDelta Air Lines was in the news this past week with reports that the airline would modernize 85 gates at Hartsfield-Jackson International Airport and has now grown to be the second largest U.S. airline as measured by passenger traffic.
Read More
A Delta Connection captain exemplified the kind of compassionate customer service to which all companies should aspire. Endeavor Air Captain Adam Cohen returned to the gate in Minneapolis to allow a family traveling to a family funeral to board the aircraft after a late arrival caused them to miss their connection.
Read More